Director of Conference Services

The Director of Conference Services ensures seamless execution of meetings and conferences from contract to completion. This role is ideal for leaders skilled in logistics, coordination, and client satisfaction.

The Hotel Agency places Directors of Conference Services with properties delivering complex, high-volume meeting experiences.

Key Director of Conference Services Responsibilities

  • Oversee conference services and group event execution
  • Lead conference service managers and coordinators
  • Partner with sales, banquet, and operations teams
  • Ensure accuracy of event details and timelines
  • Monitor service quality and client satisfaction
  • Support revenue optimization through execution excellence